November 29, 2004 – As of 8:00am this morning we have been having
numerous problems with Qwest.  They have indicated they are having
major problems with some of their gateways, and that it is effecting
services across the state of Utah.

We apologize for the problems, and will continue to work with Qwest – and follow their progress – to get this resolved.

We apologize to ur Wasatch County, Utah customers as we had quite a
week of storms … and problems … up here.  It turns out that
some of out new outdoor wireless equipment was not as waterproof as
they had hoped.  With the large storm system that came to the
county a week ago Sunday, we lost a total of three new pieces of
equipment due to water leaks.

The vendor was great about things.  We lost our main wireless
tower at our headquaters on Monday morning, after the initial front hit
us.  We exchanged this device with a spare that we had on
hand.  The next night – Tuesday – we lost that spare, and the Wing
Pointe apartments location.

On Wednesday, we were able to get the repairs completed with assistance
from the great folks at Euclid Timber Frames.  The vendor has
determined the problem and replaced our units.  We are back up and
running, and continuing to upgrade the network.

80211.net will be at the upcoming wireless tradeshow – WISPCON VI
which will be going on in Las Vegas from October 27 – 29, 2004. 
We will be present at the show with two of our partners TenX Networks,
and Renasis
Engineered Products.

One of our most popular spots in town – A Cup of Joe – has changed
owners in the last several weeks.  After several conversations
with the new owner we were surprised to find out that he is installing
his own Internet services.  He informed us early last week that we
were welcome to remove our services at any time.  Instead of
leaving our customers without access, we looked at what other
businesses might be in the area.  As of Friday, we have moved …
across the hall!

We are glad to announce that we have now partnered with Mermaid Books,
and are able to provide the same Internet services – at the same prices
– at the same location.  Mermaid Books is a very cool shop
offering a variety of books and other items … and has a great owner!

Our Cafe PC is now in the sitting area at Mermaid Books, and we still
have the same wireless access – 24×7 – that covers the same areas and
upstairs.  If you want to, you ought to still be able to get
access at A Cup of Joe … so continue to buy your coffee, hang out,
visit Mermaid Books, and enjoy your Internet.  If you have
questions or comments about your service, please feel free to contact
us!

Today there was a major Qwest backbone fiber cut by a backhoe just outside of Park
City, Utah. That fiber happened to be our main Internet
connection for the 80211.net data center. The fiber cut caused a complete network failure.  The outage started
around 9:00am, and repair of the 144-fiber trunk was finally completed
around 3:00pm. During that time a significant portion of the
80211.net network was down and without access.

We apologize for the outage, and will continue to explore ways to
implement even more redundancy in our neworks. If you were
impacted by this damage and unable to access the Internet, send us an
e-mail and we’ll add a day of credit to your account!

Now you can purchase your Internet Access using PayPal, or your credit
card! As of last week, we have implemented a new payment system
that allows you the flexibility of paying for your 80211.net Internet
Access completely on-line. In the past, our 80211.net Internet
Access Coupons were available at all of our locations. Some
80211.net locations have made the choice to no longer carry the cash
coupons, but don’t worry … you will be able to continue to experience our cost effective service by paying on-line.

Access to the new payment system is through our login page, using the
same payment link that you used in the past. Now, once you have
entered your username and password, you have the option to click the
PayPal link to pay with a PayPal account, or credit card. You will be
automatically redirected to the secure PayPal web site to enter your
payment information.  We are
able to accept VISA, MasterCard, Discover, American Express, or
eCheck. Upon completion of the PayPal transaction, your account
will be updated and ready to use!

We hope this adds even more flexibility to our services, and let us know how we can continue to improve our services!

80211.net is happy to announce another Bad Ass Coffee
location has joined our network! The Bad Ass Coffee in Salt Lake
City, located at 3530 South State Street is now offering Internet
Access to their customers. This location has high-speed 802.11b
wireless, and also has a PC on-site for customers to use.

The Bad Ass Coffee Company was started on the Big Island of Hawaii
in July of 1989 and has become one of the largest sellers of Kona
coffee in the world. In 1995, Michael Bilanzich of Salt Lake City, Utah
purchased Royal Aloha Coffee, Tea & Spice Company and the Bad Ass
Coffee Company. They opened their first Bad Ass Coffee Company store in
Salt Lake City in May 1995 at 3530 South State Street, their next
location in Park City at 651 Park Avenue in July 1995. They are
continuing to grow with numerous shops in Hawaii and throughout the
continental United States and Canada. 

If you are in the area in Salt Lake City, stop in … grab a coffee and something to eat …. cruise the net … and enjoy!

Preparing for Sundance!
In preparation for the Sundance Film Festival, 80211.net is glad to announce the coming of another location – in Park City, Utah!

The Bad Ass Coffee Company at 651 Park Avenue will have Ethernet and 802.11b Wireless Internet Access for anyone wanting to grab a cup of coffee and jump on the Internet. The installation is being done now, and is scheduled to be completed by Friday.

80211.net provides low-cost, high-speed Internet access at several locations in Salt Lake City, and this new location expands our reach to the Park City area. A complete list of 80211.net Internet Access Locations can be found here!